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Job Description

Role : Production Print Service Technician\n Location: Field Based - Cambridge / Suffolk\nEmployer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider) \n \nPosition: \n\n CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology solutions provider.\n In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best.\n \n Your responsibilities will include:\n \nDiagnosing and resolving technical faults \nInstalling and networking PPD devices \nProviding customer training to help users get the most from their equipment \nWorking collaboratively with the wider service team to meet SLAs and performance targets \nUsing tablets, laptops and diagnostic tools to support continuous service improvement \nKeeping your skills sharp through ongoing training, including hands‑on, computer‑based and occasional residential courses This is a fast‑paced, varied role where no two days look the same, perfect for someone who thrives on problem‑solving and delivering exceptional customer service. \n \n Skills required:\n \nStrong networking knowledge \nController and profile experience \nUnderstanding of operating systems \nExcellent customer communication skills \nPrevious experience in a Production Print Service Technician role Package:\n \nUp to £36,000 \n10% bonus \n26 days holiday + bank holidays (with the option to purchase additional days) \nAccess to extensive training and development, including award‑winning learning content \nEnhanced family leave \nLife assurance options \nAn additional paid day off dedicated to mental health \nA generous pension plan to help maximise your future savings \nDiscounts on activities, technology, restaurants and more \nAn extra paid volunteering day each year \nIndependent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family How to apply: \n\n Click the link below to submit your CV for consideration.\n\nIf you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. \n\nCV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector

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