We are excited to be hiring for a Product Manager - North America. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our North America portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: * Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. * Create and deliver detailed itineraries and tour information, setting clear customer expectations. * Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. * Secure competitive rates and unique offerings with suppliers, maintaining service agreements. * Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. * Manage tour capacity to meet demand levels, while achieving trip-fill targets. * Forge exclusive partnerships to boost destination growth. * Cultivate a respected and innovative product range, targeting specific market needs. * Handle all budgeting, costing, and financial management for destination tours. * Research and develop new marketable ideas. * Leverage feedback to improve and innovate product offerings. * Stay ahead of industry trends to inform strategic planning. * Evaluate sales against targets to gauge product ...