About the role

As a Product Manager you will lead the creation and execution of the roadmap of your product with passion and ownership to deliver success for your customers. You will balance the strategic roadmap with demands of legislation, innovation, customer requirements and technical focus to deliver amazing user experiences and delighted customers.

You will be curious, proactive and passionate using a data-led approach to customer-centric roadmaps. You will gain deep insights into customer pain points and challenges, informing every step of your product evolution, translating this to the 'what' and 'why' of your products' existence.

You will think beyond the functions and features of your product, working with the wider portfolio to deliver a whole experience that not only solves your customers' challenges but exceeds their expectations, owning and driving the commercial success as a result.
This is a full time, permanent role working on a hybrid basis with 3 days per week in Manchester.


Core responsibilities:

• Engage directly with your existing and potential customers to develop a deep and empathetic understanding of their needs, pains, challenges and their own strategy.
• Collaborate closely with the Principal Product Manager for your product line and with senior business stakeholders to understand the vision and high-level product strategy which act as anchors for your roadmap and prioritisation.
• Create, maintain and communicate a product roadmap which delivers defined themed strategic goals and moves the product towards the vision.
• Seek out, gather and track commercial, user and sentiment metrics about your product as well as identification of key risks. Determine the prioritisation of activities in your roadmap which will positively impact these metrics, confirmed through your tracking.
• Gain a clear understanding of your competitors.
• Understand the commercial and business value of your roadmap items and adapt your prioritisation accordingly.
• Collaborate with your Engineering teams to develop best-practice solutions that satisfy your roadmap needs whilst allowing for close attention to architecture, security, scalability and code quality, as well as nurturing innovation and ideas.
• Support GTM activities, before during and after development, communicating the value and benefits to customers and internal business stakeholders.

Skills & experience

• Proven experience in a Product Management role and experience as a Product Manager.
• Proven track record of executing and delivering product roadmaps.
• Experience in stakeholder management in a product environment.
• Strong communication skills with a proven ability to make the complex simple.

What we're looking for:

• Curious, proactive and passionate individual who works autonomously and thrives on ownership of their product.
• Confident and proactive in collaboration with stakeholders and customers and be able to 'walk in their shoes'.
• Strong and confident communicator, acting as a bridge between technical and commercial, able to adapt to the audience in front of you.
• Passion for data to support your decision-making.
• Working knowledge of business, finance and commercial metrics, terminology and KPIs and how they impact product roadmaps.
• Proven ability to lead a team, inspiring them to better themselves at every opportunity.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We're passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here's what you'll gain if you join our team:

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary and annual bonus.
• 25 days annual leave, with the opportunity to buy more. You'll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.