Fresh People are recruiting for a well-established fresh produce business based in Kings Hill, West Malling, operating within a dynamic and fast-paced FMCG environment.

Due to continued growth and operational demand, a Product Manager is required to join the team on a full-time, permanent basis. This is a hands-on role responsible for product quality, stock optimisation, service provider performance and operational efficiency.

As Product Manager, you will be responsible for managing fresh produce through service provider facilities, ensuring customer quality standards are consistently met, stock is effectively utilised and wastage is minimised.

You will work closely with Technical, Procurement and Operational teams to drive KPI performance, maintain compliance standards and support continuous improvement across the supply chain.

Manage product through Service Provider facilities, ensuring adherence to agreed protocols and ways of working
Conduct daily site walks reviewing quality, stock levels and allocations
Ensure customer quality standards are understood and maintained at all times
Monitor and minimise wastage through effective stock rotation and utilisation
Review intake performance versus actual on a weekly basis and challenge QA reporting accuracy where required
Take active involvement in daily production meetings and weekly operational meetings
Support the creation and ownership of product inspection protocols
Investigate rejections, complete root cause analysis and implement corrective actions
Deliver accurate QA reporting within agreed tolerance levels
Monitor stock residency times and complete weekly stock reporting
Update internal systems including rotation dates and product tracking platforms
Prepare samples and support product trials where required
Support BRC, Organic, Ethical and customer audits as necessary
Monitor service provider performance including weights, packing standards and specification adherence
Communicate daily quality performance updates to Technical and Procurement teams
Complete end-of-season reviews documenting quality performance and improvement plans

Previous experience within a Product Manager, Quality Manager or Operational Technical role within fresh produce
Strong understanding of fresh produce quality standards and stock management
Experience working with service providers or third-party packing facilities
Confident investigating quality issues and implementing corrective actions
Experience reviewing QA reports and challenging performance where required
Strong analytical skills with experience monitoring yield and stock performance
Ability to work cross-functionally with Technical, Commercial and Procurement teams
Highly organised with strong attention to detail
Comfortable working in a fast-paced FMCG environment
Own transport required due to location

If you have experience managing fresh produce quality and operational performance and are looking for a hands-on Product Management role within a structured FMCG business, we would be keen to hear from you.

Please apply with your CV and a member of the Fresh People team will be in touch to discuss the role in confidence.

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