HOW WILL YOU MAKE A DIFFERENCE?

We are seeking a Product Manager to take ownership of strategy, delivery, and leadership across one of our flagship product areas. You will play a key role in defining direction, managing roadmaps, and ensuring the product delivers measurable outcomes for our customers and the business.

This role requires someone confident in leading cross-functional teams and working closely with stakeholders to align on priorities and commercial goals. You’ll balance strategic thinking with hands-on delivery—from shaping product vision and guiding design, to managing backlogs and overseeing launches.

Success in this role means creating a product that delivers excellent user experiences, launches on time, and is measured against clear outcomes. It’s an opportunity to grow influence across the organisation while building a high standard of product practice across the team.

VARIED DAY TO DAY RESPONSIBILITIES

Strategy & Planning

• Define and implement product strategies aligned with SmartSearch’s corporate vision and goals.
• Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership.
• Recommend new product opportunities and enhancements to drive growth and customer value.

Execution & Delivery

• Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features.
• Own the product backlog, ensuring prioritisation reflects business goals and user needs.
• Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles.
• Oversee product and feature launches, ensuring they meet quality standards and timelines.

Leadership & People Development

• Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads.
• Mentor junior product managers and support their professional development.
• Chair internal and client-facing product forums, presenting progress, plans, and key decisions.
• Act as a senior product authority within SmartSearch, representing product best practices with senior stakeholders and customers.

Measurement & Improvement

• Collaborate with the Product Director and initiative stakeholders to define success metrics and establish governance for product performance, cost, risk, and impact reporting.

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

Essential

• Proven experience in product management, with exposure to both product development and product design.
• Experience building and maintaining product roadmaps aligned with business strategy.
• Knowledge of Scrum and/or Kanban methodologies.
• Strong customer focus and ability to translate customer insights into product improvements.
• Strong background working with UI and UX teams to deliver high-quality user experiences.
• Understanding of the software development lifecycle and deployment processes.
• Skilled in using analytics and engagement metrics to guide product decisions.
• Excellent communication skills with the ability to influence and align stakeholders.
• Previous experience in B2B technology.
• Deep experience in Agile environments, including backlog management, user story writing, and prioritisation.
• Strong commercial judgement, analytical skills, and problem-solving ability.

Desirable

• Previous experience managing or mentoring product managers or owners.
• Experience preparing and managing business cases.
• Experience running product forums for internal and external audiences.
• Previous experience in RegTech

COMPANY BENEFITS

Our comprehensive benefit package includes:

• 25 days holiday rising to 30 with each year of service
• Private Medical Insurance covering dental and optical
• Company pension scheme
• Life Assurance – 4x your annual salary
• 1 day paid volunteering per year
• Enhanced maternity / paternity offerings
• Employee Assistance Programme
• Cycle to work scheme
• On site gym