Product Portfolio Operations Manager (VP)Role DescriptionJoin our innovative team as a Product Portfolio Operations Manager and lead a horizontal strategy function for a portfolio of cross-country financial services products. You will play a pivotal role in shaping solutions that enable product teams to deliver operational excellence, regulatory compliance, and business outcomes with impacts to millions of customers and thousands of employees. You will partner with Product, Engineering, Risk, Compliance, Legal, and Business/Market stakeholders to operationalize strategy, streamline processes, and elevate decision quality. Your leadership will help us set new standards in product excellence.As a Product Portfolio Operations Manager at JPMorgan Chase within the Product Office of International Consumer Banking, you will lead cross-product coordination and drive operational effectiveness. You will oversee the implementation of portfolio strategies, ensuring alignment with business objectives and priorities. Your role will involve coaching teams, managing change initiatives, and optimizing product delivery frameworks. You will be responsible for tracking controls, financials, and resource needs across a complex product portfolio. This position offers the opportunity to make a significant impact on both customer experience and business outcomes.You will collaborate with leaders across International Consumer Banking to deliver integrated solutions. Your expertise in agile methodologies and product development life cycles will be essential in adapting strategies to evolving business needs. The role requires strong analytical skills to interpret data and inform decision-making. You will champion customer-centric approaches, leveraging feedback to enhance product offerings. This is a high-visibility role with opportunities for advancement and influence. We offer an inclusive culture that values diverse ideas and supports your growth and career mobility. Be part of a team that thrives on collaboration, innovation, and continuous improvement.Job ResponsibilitiesWork across products and product lines to ensure delivery against business objectivesExecute strategy for reporting and communications to support portfolio management operations and change initiativesOversee and coach teams to implement and adapt the full product-line frameworkEnsure realization of core cross-product priorities, sequencing, and trade-offsImplement portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisionsDrive operational effectiveness and continuous improvement initiativesCollaborate with cross-functional teams to remove barriers to successDevelop and maintain product roadmaps aligned with business goalsManage multiple priorities in a highly complex environmentFoster an inclusive culture that supports individual growth and career mobilityRequired Qualifications, Capabilities, and Skills5-10 years of experience or equivalent expertise in program management or performance optimizationProven ability to manage and implement operational effectiveness and portfolio management initiativesDemonstrated experience operating within the product development life cycle and agile methodologiesStrong leadership and team management skills, including leading cross-functional teamsExcellent verbal and written communication skills for effective stakeholder engagementAdvanced analytical and problem-solving abilitiesExperience in developing and implementing product strategies aligned with business goalsAbility to interpret data and make informed decisionsStrong customer orientation and experience gathering and analyzing customer feedbackAbility to lead within a highly complex environment and adapt to changeProven track record of managing multiple priorities simultaneously #J-18808-Ljbffr