Product Support Engineer

2 Days Old

Job Title: Product Support Engineer Location: Washington, Tyne and Wear Contract Type: Permanent / Full Time
Our client, a leading OEM manufacturer, is looking for a Product Support Engineer to join their team, based in Washington. As Product Support Engineer, you will carry out planned travel to the Middle East 4-6 times per year, building relationships and providing full training on products.
Culture and Company: Our client is a well-established business, offering a fantastic working environment with an inclusive and supportive culture.
The Role of the Product Support Engineer The Product Support Engineer EMEA will be responsible for delivering comprehensive product support to customers across the EMEA region. This role involves resolving technical issues, providing on-site support, and conducting training sessions for distributors and major fleet customers.
Other responsibilities include: Deliver effective technical and customer support for machines post-delivery. Ensure prompt resolution of reported issues, maintaining high standards of professionalism. Act as the direct customer interface, providing on-site support and technical advice. Conduct technical training sessions and perio...
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Location:
Gateshead
Job Type:
FullTime
Category:
Customer Service & Support

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