Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking. Maintain accurate documentation across SAQs, third-party approvals, specifications, and PLM systems. Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met. Collaborate with NPD and Commercial teams to support launches and ongoing product improvements. Manage technical product files, including safety reports, claims, and regulatory documentation. Ensure all products meet industry regulations, internal standards, and registration requirements. Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement. Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.

The Person : Location: This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day week travelling either to Suppliers or in our London Hub. This role can also be based in London, would be required to be present in Nuneaton / Burton / travelling to suppliers once a week. Qualifications

Degree in a science-related discipline is essential Experience in supplier quality assurance within VHMS is essential Solid understanding of product compliance, quality systems, and testing regimes Strong analytical skills and a methodical, detail-driven approach to continuous improvement. Skilled in cross-functional collaboration and stakeholder communication. Confident managing multiple projects and balancing technical depth with commercial awareness

WHAT WE OFFER : Wellbeing & Lifestyle Benefits

Health Cash Plan Life Assurance Private Virtual GP FREE at-home blood test kit Holiday Purchase option Pension Contribution Annual Bonus Access to Wellhub with gyms, studios and wellbeing apps

Discounts & Savings

25% Colleague Discount with FREE Next Day Delivery Exclusive Discounts from a wide range of partners £ / 50 Annual Product Allowance to spend in store

Learning & Development

Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library AND MORE!

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