What You’ll Do

Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account. Manage professional services engagements by defining deliverables, timelines, and reporting procedures, and driving projects to successful completion. Own the success of your portfolio of customers, including project execution, retention, renewal, and upsells. Ensure customers fully leverage their Redis Enterprise subscriptions and services on an ongoing basis and derive maximum value from their investments. Develop technical expertise with Redis, Redis Enterprise, and Redis Stack and leverage that expertise to develop SOW proposals and guide technical discussions during consulting engagements. Develop business strategies that enable customers to grow in deployment maturity and competence and successfully execute key database projects. Develop deep relationships with customers, traveling to customer sites, trade shows, and sales prospects as needed. Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management and R&D teams.

What will you need to have

7+ years of consulting and engagement management experience serving enterprise customers. Excellent communication skills, including presentation, oral, written, and listening capabilities. The ability to facilitate discussions and resolve conflicts is vital. Experience with new technology adoption, business transformation and change management. Project Management Professional (PMP) and/or Agile Scrum certifications. BS in Computer Science / B.A. or equivalent technical work experience. Fluency in French: proficiency in spoken and written French, preferably native.

Extra Great If You Have

Previous experience with open‑source solutions and/or NoSQL platform products. Professional Services and/or Development Management experience.

Benefits

Competitive salaries and equity grants. Flexible vacation time to promote a healthy work‑life balance. Health insurance, paid paternity leave, and a pension plan. Flexible working options. Yearly health and wellness budget. Frequent team celebrations and recreation events. Home internet and phone stipend. Learning and development opportunities. Ability to influence a high‑performance company on its way to IPO.

Redis is committed to a diverse and inclusive work environment where every employee’s differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy to evaluate candidates. #J-18808-Ljbffr