Programme Coordinator

New Today

Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support. About Us At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures. About the Role We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face. Key responsibilities include: Recruiting, training, and supporting volunteer mentors.
Matching young people with mentors and monitoring progress.
Coordinating Youth Support Groups for young people seeking asylum and refugees.
Being the first point of contact for young people, families, and referrers.
Using our CRM to track impact and ensure accurate data.
Supporting programme evaluation, reporting, and partnership development.
About You: Experience working with young people, particularly those facing barriers.
A confident communicator with empathy, listening skills, and a people-first approach.
Strong organisational and data management skills.
Passion for social justice and improving outcomes for children, young people, and families.
While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority. Why join us? Holidays : 25 working days (along with additional Christmas closedown days) Pension : We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%. Salary : We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually. Team Working:  We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives. Wellbeing - How we feel matters:  Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team! Flexible Working:  We're happy to consider flexible working arrangements in line with the requirements of the role. Hybrid Working : We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.) Eco-friendly, Modern Offices : We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
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Location:
London, Greater London

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