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Project Coordinator The Role We don’t have a talent problem; we have a "flow" problem. We need a Project Coordinator to act as the central nervous system of our engineering team. You aren’t fixing servers - you’re ensuring the engineers who do have everything they need to succeed. Reporting to the Technical Delivery Manager, you are the gatekeeper of readiness. If a project isn't scoped, approved, or sequenced, it doesn't hit the schedule. You protect our capacity, kill the chaos, and ensure "planned work" actually stays planned. What You’ll Own * Gatekeeping: Challenging incomplete work packages. If it’s not ready, it doesn’t move. * Scheduling: Mapping dependencies and sequencing work to prevent engineer burnout and "heroics." * Communication: Acting as the bridge between Sales, Design, and Engineering to ensure seamless handovers. * Visibility: Tracking every milestone in Autotask (or similar) and flagging risks before they become fires. The Profile * The Orchestrator: Proven experience in project/ops coordination within an IT or MSP environment. * Assertive & Professional: Comfortable saying "no" to a Senior Engineer or Sales Lead if the groundwork isn't laid. * Methodical: You live for structure, detail, and "getting it right the first time." * Tech-Adjacent: You Speak "IT" - you understand Change Control, Cloud Migrations, and Support Tiers. Why Join Us? * Clarity over Chaos: Work in an environment that values standards and predictability. * The Package: £30-40k Profit Share Private Medical. * Flexibility: 33 days holiday (inc. banks) and genuine WFH/flexible hour options

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