Project Manager - Packaging Location: Witham - Hybrid (2 days home, 3 office) Salary: DOE Company: A Leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. * Ensuring a first-class service is consistently provided with professionalism and enthusiasm. * Facilitates new client kick-off meetings and existing client meetings. * Develops and documents functional requirements for new clients. * Develops training materials for new and existing clients. * Analyses any new or revised client requirements to ensure accuracy. * Makes decisions regarding the resolution of eligibility, accumulator and claims extract file issues. * Makes decisions regarding the resolution of member issues and non-escalated client issues. * Facilitates the process for new benefit changes on behalf of client and provides direction on how those changes need to be implemented. * Builds, supports and maintains client portal and CRM application. * Prepares for and participates in open enrolment meetings for new and existing clients. * Generates reports for clients. * Implements internal department and corporate projects. * Additional duties as assigned. Requirements: * Packaging or Print industry experience preferred but not essential * Proven account / project managem...