About the Role

This company is looking for a highly organized and detail-oriented eCommerce Operations Executive to support the Managing Director and act as a key link between clients and the internal development team.

This is a varied, hands-on role ideal for someone who enjoys keeping projects moving, ensuring nothing slips through the cracks, and working across both operational and client-facing tasks.

Key Responsibilities

● Support the MD with day-to-day operational and project coordination tasks

● Manage and track projects using Asana, ensuring deadlines and deliverables are met

● Liaise with internal developers to brief tasks, follow up on progress, and ensure quality delivery

● Assist with the ongoing management & updates of Shopify and WordPress websites

● Communicate with clients when needed — providing updates, gathering requirements, and ensuring a smooth experience

● Handle administrative tasks including documentation, reporting, and data management

● Use tools like Excel, Word, and PowerPoint to support reporting and internal processes

● Help improve internal workflows and operational efficiency What We’re Looking For

● Experience working with Shopify and/or WordPress

● Strong organisational skills and exceptional attention to detail

● Ability to manage multiple tasks and prioritise effectively

● Comfortable working with project management tools (experience with Asana is a bonus)

● Strong communication skills — both internally and client-facing

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

● A proactive, “get things done” mindset

● Able to work on your own initiative & deliver tasks in a timely manner

Nice to Have

● Previous experience in a digital agency or eCommerce environment

● Basic understanding of web development processes

● Experience coordinating projects across multiple stakeholders Working Setup

Remote-first role with flexibility

Once a month in-person meet-ups in London or Stevenage

Open to both full-time and part-time candidates - for part time candidates this must be across Mon-Fri on part time hours.