Service Centre Agent

Customer-Focused | Organised | People-Powered

Love being the person who keeps the wheels turning? Solving problems, supporting a team, and making people’s lives easier? We’ve got the perfect role for you.

Due to an internal promotion, a growing, modern residential property company is looking for a Property Services Administrator - the friendly, efficient first point of contact for tenants and applicants, and the powerhouse behind the scenes for the lettings and property management teams.

This is a heavily customer focused role communicating with clients over the phone and via email correspondence so excellent communication skills and interpersonal skills and confidence speaking over the phone is essential.

Salary: £30,000 - £35,000

Working Hours: Mon - Fri 9am - 6pm.

• Flexible work schedule - ability to work from home 1 day a week after training.
  
  

What You’ll Be Doing

• Answering calls & emails like a pro
• Logging maintenance requests and making sure nothing gets missed
• Booking inspections, surveys, and move-outs
• Scheduling viewings & qualifying applicants
• Keeping processes running like clockwork
  
  

You’ll smash it if you:

• Have admin, customer service, or property experience (bonus if you have all three)
• Communicate clearly, stay calm, and stay kind
• Can multitask without breaking a sweat
• Bring team spirit and a “let’s do this” mindset
  
  

Why join us?

• Friendly, down-to-earth team
• Great company benefits
• Hybrid working after training period
• Beautiful City of London offices
• Real opportunity to grow your career
  
  

If you’re organised, people-focused, and ready to make an impact and want to work in a sociable and friendly environment, in lovely offices with a company that genuinely invests in you — we want to hear from you.

Apply now and let’s get started.

Please contact Rose Lock at GKR International Real Estate Talent Specialists - or apply via the advert.