PROPERTY MANAGER Scanlans Property Management £Competitive, aligned to experience and portfolio size Home Based ROLE OVERVIEW We are looking for a Property Manager who can take full ownership of a portfolio of residential developments across Birmingham and the surrounding areas, delivering a high standard of service across all aspects of property management. You will act as the main point of accountability for your developments, responsible for service delivery, client relationships and long-term asset care. The portfolio has been structured to be manageable and sustainable, allowing you to focus on quality, consistency and proactive management. ROLE EXPECTATIONS This is a varied, multi-site role requiring strong organisation, sound judgement and confidence managing clients, residents and contractors. You will: Take full ownership of your portfolio, ensuring consistently high service delivery Build strong relationships with clients, residents and stakeholder groups including RMCs and RTMs Ensure effective communication across all developments, responding to queries in a timely and professional manner Manage budgets and work closely with accounts teams to ensure accurate financial control Source, appoint and manage contractors, ensuring works are delivered to the required standard and cost Ensure full compliance with Health & Safety, legislation and industry best practice Handle complaints and issues effectively, resolving them in a timely manner Identify opportunities for improvement and proactively manage risk across your portfolio WHAT SUCCESS LOOKS LIKE Youll be successful in this role if: Your developments are stable, compliant and well managed Clients trust you and see you as their main point of contact Communication across your portfolio is clear, consistent and proactive Budgets and financial management are accurate and well controlled Issues are identified early and resolved effectively HOW YOULL SPEND MOST OF YOUR TIME Most weeks, youll be: Managing the day-to-day performance of your residential portfolio Carrying out site inspections to ensure standards are maintained Building strong relationships with clients, residents and contractors Attending meetings with clients, residents and stakeholder groups Overseeing contractor performance and project delivery Working with internal teams including accounts and operations Managing reporting and ensuring developments are running effectively Youll work from home, with regular site visits across your Birmingham-based portfolio and occasional travel to the office as required, trusted to manage your time and priorities effectively WHO THIS ROLE IS FOR This role suits someone who: Has experience in residential block/property management Is confident managing a portfolio independently Has strong client relationship and communication skills Is organised, proactive and able to manage multiple priorities Has a strong understanding of leasehold management and industry best practice Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Experience managing residential portfolios Strong understanding of leasehold legislation Experience working with RMCs, RTMs and resident groups Experience managing contractors and overseeing works Full UK driving licence TPI Associate membership (or willingness to work towards) WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT SCANLANS PROPERTY MANAGEMENT Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after. Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.JBRP1_UKTJ