About the Role

We are looking for an experienced Property Services Manager to oversee the delivery of an efficient, compliant, and customer-focused property service across our clients housing stock. You will be responsible for leading teams and contractors in the management of repairs, maintenance, compliance, and planned works, ensuring high-quality outcomes for residents while maintaining value for money.

This is a senior role with strategic and operational responsibilities, ensuring the housing portfolio is maintained to excellent standards and aligns with the organisation’s Asset Management Strategy and Business Plan.

Key Responsibilities

* Lead and manage property services teams, including repairs, maintenance, compliance, and planned works

* Oversee contractor management, ensuring performance, safety, and quality standards are met

* Ensure full compliance with health & safety regulations, statutory requirements, and housing legislation

* Develop, implement, and monitor property maintenance strategies and forward works programmes

* Manage budgets, procurement, and performance metrics, ensuring value for money and service efficiency

* Conduct and oversee stock condition surveys, inspections, and audits, identifying and prioritising works

* Manage resident engagement, complaints, and escalations to maintain high customer satisfaction

* Collaborate with other teams, including housing managemen...