Propositions Manager - 12 month FTC

New Yesterday

The combination of Coventry Building Society and The Co-operative Bank has created the UK's seventh-largest mortgage lender and a strong mutual alternative to the big banks across retail and business banking.
We have a 12-month FTC opportunity as a Proposition Manager to join a newly formed Business & Commercial Banking Proposition team at an early and influential stage of its journey. The team is building its proposition capability from the ground up, so this role is suited to a solid Proposition Manager or someone with strong sector knowledge who can bring depth of expertise, shape ways of working and help establish best practice across the team.
The team is dedicated to making a genuine difference for our customers, communities, and the planet. We focus on creating solutions that truly matter, ensuring our work is relevant and impactful for everyone we serve.
The role focuses on the customer value proposition, why customer choose the Group and how they are built and evolved. Working with key stakeholders, the focus is on customer definition alongside the development and delivery of a clear customer strategy, shaping the end-to-end customer journey, and ensuring propositions are differentiated through strong market and competitor insight.
The role supports the Product team on their commercial objectives, translating customer needs and insight into compelling propositions that drive susta...
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Location:
Coventry
Salary:
not provided
Job Type:
FullTime
Category:
Management & Consultancy

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