A local government authority in Stoke-on-Trent is looking for an experienced Team Manager for ICT Service Delivery. This role entails leading ICT operational teams to provide high-quality, customer-focused services. Key responsibilities include managing IT service delivery, overseeing service desk operations, and ensuring compliance with best practices while driving service improvement. The ideal candidate should have strong technical knowledge, excellent communication skills, and a proactive attitude. #J-18808-Ljbffr