Quality and Compliance Manager - Accessories in City of London
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Job Description
Purpose of the role
Manage all aspect of compliance, including market access and labelling, quality assurance across RM and FG, application of sustainability protocols within the accessories division and across product categories. Oversee product industrialisation timeline and support the Italian team with issue resolution
Responsibilities
Vendor compliance
Aspects of Vendor onboarding
Implementation and monitoring of PP Vendor Manual policies
Info gathering on subcontractors, audits, certifications etc
support any legal compliance matter
Product testing for all categories/all geographies
Establish and implement the RM testing protocols for each season/product category, across physical, mechanical and chemical.
Communicate with internal and external stakeholders to implement. Problem solving
Sign off of testing results.
Owner of the testing and compliance process for sunglasses, including the assembly of tech packs
Maintaining archive and database information of product due diligence
Budget owner for the above activities
Product compliance - all categories/all geographies
Define disclaimers/testing/ wear trial need for finished goods across all categories
Research and implementation of product compliance needs for commercialisation of the collection worldwide (to be reflected in swing tickets, testing protocols etc)
Responsible for the quality assurance and compliance of the jewellery category across different materials
Other compliance matters that arise ad hoc with the development of the brand
Budget owner for the above activities
Create protocols for any new internal process (ex: nfc adoption, etc)
Industrialisation
Owner of the industrialisation of Raw Materials: Sign off and distribute to the relevant stakeholder masters and tech sheets for raw materials. Communicate with tanneries and vendors on protocols and needs
Coordinate the work of our Raw Materials R&D partners for all industrialisation/production related tasks.
With the Director of the division, issue the industrialisation calendar for all categories of products from initial technical review to delivery of production
Own the industrialisation process of Sunglasses and Jewellery from hand over from development to delivery of finished product to the warehouse. Trouble shooting of any quality issue that should arise during the production process.
Support where required the technical team in Italy in the industrialisation process of Leathergoods, belts and shoes.
Budget owner for the above activities
On the base of the division calendar, coordinate the different steps and approvals of finished product for a timely and qualitative delivery. Maintain trackers and team updates sheets
Work closely with the Director of the division to update and improve processes with the aim of speedier/ smoother production flows and increased efficiency
Quality Assurance all categories
Responsible for training our QC inspection partners on QC parameters for Jewellery ad sunglasses, for producing the needed documentation in support of training and providing ongoing support.
Collaborate with the Italian tech team on the above for Leathergoods and Shoes, prepare the QC parameters for these product categories and support the training our QC inspection partners.
Returns
Returns process point of contact in the division (in connection with structure at the warehouse). Sign off outcome from returns inspections and provide support when needed
Scheduling and coordination of the training of our warehouse partners for returns
Liaise with internal stakeholder on any query that may arise
Product Sustainability
Vendors CSR (audits, manual submission etc)
In line with the company strategy, strive to elevate our work on leathers with the implementation of more sustainable sourcing and impact projects
Collection of sustainability info across tanneries and vendors
Coordinate the work of “Fairly Made”, the platform we use for supply chain mapping
Qualifications, Skills, Experience Required
Sensibility for product and time spent working in a product role in a luxury environment.
Firsthand experience of product quality
Experience of working in a Raw Materials coordination position
Italian spoken and written is essential
Experience of product performance and testing in a luxury environment
Curious mindset: this position implies constant learning, having to keep updated and investigation. Ability to analyse in depth and finding solution is key
Persuasion and relational skill – this position has many stakeholders. Ability to build relations with them is key
Organisational skills are key as this position coordinated different work streams that need to converge and adhere to a tight timeline
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- City Of London
- Job Type:
- FullTime