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Title: Quality and Training Administrator

Requisition ID: 7736

We have a fantastic opportunity for a Permanent Quality and Training Administrator to join our Area 12 contract at our West Cowick Maintenance Compound (DN149ED). This role is office-based with hybrid working after training.

The purpose of this role is to coordinate and manage training activities across Area 12, making sure all team members are trained and competent according to our contract requirements, regulatory standards, and internal policies.

As the Quality and Training Administrator, you will help deliver and update the Area 12 Training Matrix—a key tool for quality assurance and continuous improvement. You’ll also handle important administrative tasks, maintain effective document control, and play a vital part in supporting the ongoing professional development of our staff. Ultimately, your work will ensure that our team remains skilled, compliant, and ready to deliver the highest standards on our contract.

The standard hours of work are37.5 per week, Monday – Friday.

What You’ll Do:

• Maintain, update, and monitor the Area 12 Training Matrix and staff training records, ensuring all activities are logged, tracked, and compliant with audit requirements.
• Organise and coordinate internal and external training sessions—including inductions, refresher courses, and role-specific certifications—by working closely with trainers and third-party providers.
• Support the onboarding process for new starters, ensuring they receive necessary training, quality awareness briefings, and access to up-to-date process documentation.
• Manage training-related communications and documentation using systems like CMS and SharePoint and provide regular reports on training compliance and key performance metrics to management.
• Assist in the preparation and delivery of quality inductions, training meetings, and awareness briefings, as well as gathering evidence for audits and supporting non-conformance closures.
• Identify training gaps, contribute to root cause investigations, and help develop “how-to” guides and process improvements to support continuous improvement and maintain compliance with ISO 9001:2015 standards.

Why Join Us?

At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:

• Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader
• Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.
• Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
• Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
• Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
• Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
• Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You’ll Bring:

• Proven experience in training administration or a similar coordination role.
• Strong organisational skills.
• Familiarity with quality management systems (e.g ISO 9001, NHSS (National Highways Sector Schemes) is desirable.
• Proficiency in Microsoft Office / SharePoint
• Ability to work collaboratively across departments and with external providers

If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to Kayla Caruth, our recruiter for this role, at kayla.caruth@amey.co.uk