Rapiscan Systems, a global leader in advanced detection technologies, delivers high-performance cargo, vehicle, and security inspection solutions for critical infrastructures including ports, borders, military environments, and high-security facilities.

Role Overview The Quality Assurance Manager supports the execution of the strategic quality plan across the Stoke operation, ensuring quality leadership, compliance, process excellence, and continuous improvement. The role provides cross-functional quality support to customers, suppliers, internal teams, and partners.

Role Responsibilities Support the execution of the strategic quality plan across the operation. Lead continuous improvement initiatives to enhance product and process quality. Manage the customer quality interface, ensuring requirements are understood and met. Lead complaint handling, root-cause analysis, corrective and preventive actions. Provide supplier quality oversight, including data analysis and capability reviews. Develop, implement, and maintain Quality Management Systems (ISO9001, AS9100, ISO14001). Provide quality leadership in new product introduction activities and reliability assessments. Analyse quality metrics, report findings, and drive COPQ (Cost of Poor Quality) reduction. Deliver quality training programmes across the organisation. Lead proces...