We are seeking a proactive Quality Assurance Officer to support and enhance quality standards across the organisation. Reporting to the Operations Director, you will help maintain compliance with ISO 9001:2015, ISO 14001:2015, and industry best practice, ensuring our products, services, and processes consistently meet high standards.

A key part of the role is managing Calibration and Equipment Maintenance records, ensuring all tools and equipment are serviced and calibrated within required timeframes.

• Support the development and implementation of QA policies and procedures in line with ISO 9001, ISO 14001, Achillies UVDB, and ConstructionLine Gold requirements.
• Carry out audits, inspections, and tests to identify risks and improvement opportunities.
• Analyse quality data, recommending corrective and preventive actions where required.
• Maintain accurate documentation including test results, audits, and non-conformance reports.
• Collaborate with teams across engineering, projects, and service operations.
• Provide training on quality standards and procedures.
• Investigate customer complaints and support timely resolution.

Calibration & Equipment Maintenance

• Maintain accurate calibration and equipment maintenance records.
• Ensure all measurement tools and equipment are serviced and calibrated on schedule.

Supplier Quality

• Manage the supplier approval process and maintain the Quality Audit Plan.
• Support supplier performance monitoring and development activities.

• Knowledge of ISO 9001 & ISO 14001 (Achilles UVDB/ConstructionLine Gold desirable).
• Understanding of calibration processes and quality measurement equipment.
• Strong communication and analytical skills.
• Excellent attention to detail and problem-solving capability.
• Competent IT skills, including MS Word and Excel (SAP B1 desirable).

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