A leading manufacturing company in Stoke-on-Trent is seeking a Head of Quality and Business Systems to take charge of the Quality Management System. You will drive operational improvements, lead audits, and manage customer complaints. The ideal candidate will have ISO 9001 expertise and proven leadership experience in a manufacturing environment. This full-time role requires strong analytical skills and excellent stakeholder management capabilities. The position offers a salary between GBP 55,000 and GBP 60,000 annually. #J-18808-Ljbffr