Quality Control & Operational Improvement Manager

Location

[Site-based / Hybrid – to be confirmed]

Overview

An established manufacturing business within the window and glazing sector is seeking an experienced Quality Control & Operational Improvement Manager to support the next phase of growth.

The business designs and manufactures high-quality window solutions for residential and commercial customers and has built a strong reputation for reliability, service, and craftsmanship. With increasing demand, the focus is now on improving efficiency, reducing cost, and consistently delivering right-first-time quality at scale.

This role will play a key part in helping the business produce more product, more efficiently, without compromising on quality or customer experience.

Key Responsibilities

Quality Control

* Develop, implement, and maintain quality control systems across production and installation processes

* Monitor product quality, identify recurring defects, and drive root cause analysis

* Introduce clear quality standards, inspection processes, and documentation

* Work closely with production teams to embed a “right first time” culture

* Reduce rework, waste, and customer complaints

Operational Improvement

* Review end-to-end manufacturing and operational processes to identify inefficiencies

* Lead continuous improvement initiatives focused on productivity, cost reduc...