Quality Improvement Technician

Location: East/Central Birmingham Employment type: Permanent - Full-Time - Day Shifts

Salary

£14.02 per hour (first 6 months)

£14.27 per hour (after 6 months)

Weekly pay

6-month probation period

Working Hours

39 hours per week (day shift):

Monday-Tuesday: 9:00am - 6:00pm

Wednesday-Thursday: 9:00am - 5:00pm

Friday: 9:00am - 4:30pm

The Opportunity

Our client, a well-established and growing distribution business, is seeking a Quality Improvement Technician to join their team at a busy warehouse operation in Birmingham.

This is an excellent opportunity for someone with a keen eye for detail and a passion for quality to play a key role in maintaining standards, improving processes, and supporting operational excellence.

Key Responsibilities

Conduct quality inspections, including goods-in checks, ensuring accuracy and timeliness

Record, analyse, and report inspection outcomes to management

Investigate quality issues and implement corrective and preventative actions

Complete Non-Conformance Reports (NCR) and maintain accurate records

Carry out Random Quality Checks (RQC's) across products

Support internal audits, calibration activities, and document control

Ensure quality documentation is up to date and compliant with company procedures

Process product returns using internal systems

Assist in preparation for external audits and support t...