My job
Quality Manager
Location: Attleborough
Contract: Full-time, Permanent
Are you passionate about food safety, ambitious about quality, and motivated to lead a high-performing team? We're looking for a Quality Manager to drive standards, lead audits, and shape a culture where quality and safety come first.
What You'll Be Responsible For
Lead Food Safety & Quality

• Champion a strong food safety and quality culture across the site.
• Reduce risks through the Technical Excellence agenda and \"Go for Zero.\"
• Ensure the team is trained, supported and equipped to work safely.
• Track and improve food safety & quality KPIs.

Drive Technical Excellence

• Achieve strong audit outcomes (BRC/OPEX MS - A+ or Green).
• Lead customer and external audits.
• Embed internal and external technical standards across the site.
• Provide expert support in investigations and root cause analysis.
• Lead the Food Safety & Quality Culture programme.
• Deliver Food Defence requirements.
• Act as a HACCP team member.

Develop & Lead the Quality Team

• Build robust succession and development plans.
• Communicate goals clearly through MySuccess and team forums.
• Recognise strong performance and manage issues professionally.
• Improve engagement and cultural survey scores.

Champion Continuous Improvement

• Raise and confirm standards across quality, safety, environmental and manufacturing.
• Use data to highlight issues and guide decision-making.
• Apply OPEX tools to support operational improvements.

Deliver Results for the Business

• Drive continuous improvement and strong audit performance.
• Support key site projects and gap-up activity.
• Ensure compliance with SAP, INNOVA, Foods Connected and Point 74.
• Deliver Technical KPIs and monthly reports on time.

Essential Criteria

• Experience leading audits
• Strong knowledge of BRC and industry regulations
• Experience in Technical or Quality within food manufacturing
• Excellent communication and interpersonal skills
• Ability to influence and drive results
• Strong analytical and problem-solving skills
• High attention to detail
• IT proficiency (Microsoft Office)
• Degree in Food Safety, Food Technology, or related discipline
• HACCP Level 4

Desirable Criteria

• Experience with TACCP and Food Authenticity
• 8-Step Problem Solving experience

The company
Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.
Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.
Across Pilgrim's Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim's Europe team are based in our Pilgrim's UK, Moy Park, Pilgrim's Food Masters and Pilgrim's Shared Services businesses.
What we'll bring to the table
Competitive Salary
Competitive Holiday Entitlement
Pension Contribution
Family Friendly Policies
Learning and Development Opportunities
Life Assurance
People matter
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Our values
Determination
Simplicity
Availability
Humility
Discipline
Sincerity
Ownership

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