We are currently on the lookout for an experienced Corporate Reception and Guest Services Manager to join our small team based at the corporate offices of a well know retailer in the Paddington area. This hands-on role will give you the chance to inject some of your style into the already service-focused culture of the operation. Ensuring that every visitor receives a consistent, market-leading experience is simply an expectation! So, it is very important that our new Front of House Services Manager can work alongside the Operations Manager, existing team and our client to find new ways to innovate and exceed guest expectations. Based at the main reception space themselves, The Front of House Services Manager will have management responsibilities to a small team of podium-based Receptionists whose services include meet and greet, switchboard, VIP escorting, meeting room management, overseeing the AV services, and assisting with the planning and operational running of events. Ultimately, cultivating Porticos relationship with our client and tenants. Shift pattern: 40 hours per week, shifts covering operational hours between 7.30am - 6pm, from Monday-Friday. Salary: £41,200 per annum. Previous experience of leading a team within a corporate front of house /5* hotel environment is essential for the successful candidate to ensure that they can hit the ground running in their new role. They will be the type of person that will see challenges as opportunities, and solutions when presented with problems. To top it all off, the successful Front of House Services Manager will have a friendly and outgoing personality, with a passion for proactively leading change and innovation. Whats in it for you? Holiday allowance and Enhanced annual leave. Pension. Life insurance. Recommend a Friend Bonus Scheme. Thank you voucher scheme. 24-hour private helpline for employees, providing counselling & information services. Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Award winning Training Academy that provides excellent training and development opportunities for our people. Eyecare scheme

Who is Portico? Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services. Aimed primarily at the business and industry, residential and property sectors we have over 20 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams. Why Portico? Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success. Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need. At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards. TPBN1_UKCT