Reception Shift Leader

15 Days Old

Reception Shiftleader
We are looking for an experienced Hotel Reception shift leader to assist in leading the reception team as this lovely 4-star hotel in Knightsbridge. As Reception Shift leader you will run the day-to-day shifts of the front desk team and will report into the Reception Manager ensuring guests receive consistently high standards of service and maximum guest satisfaction throughout their stay.
The Perks As Reception Shift leader you can look forward to the following: Salary of £28,000 basic 5 days on, 2 days off service on top of basic A paid day off for your birthday 24/7 Employee Assistance Programme for you and your family group Rewards for going the extra mile & delivering exceptional guest service. Employee appreciation events Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group Opportunities for training and development & recognising your potential. The Place A luxury 4 star hotel with over 190 rooms in the heart of Knightsbridge. This iconic hotel has a popular Restaurant and Bar as well as various meeting and events space and access to a stunning spa facility.
The Person The ideal Reception Shift leader will have the following: At least 2 years reception experience in a similar hotel environment ideally with supervisory responsibilities. Good knowledge of working with a computerised PMS, ideally Opera Self-motivation and be able to motivate the team to deliver Experience coaching and mentoring team members to develop the teams skills The ability to take extra responsibility when needed and be able to work under pressure Excellent Customer service experience and the confidence to resolve customer enquiries effectively Excellent written and spoken English with good communication skills Flexibility to work on a rota basis across seven days, mornings and evenings as required.. If you are an experienced Reception Shift leader looking for a new opportunity apply today! TPBN1_UKCT
Location:
GB

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