Reception Team Member - Liverpool

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Job Description

Reception Team Member - Liverpool

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.

We're now hiring a Reception Team Member to help shape the Staycity guest journey.

Part time role with flexibility for over time, 12.50 per hour.

Must be available mid week, weekends and evenings

Benefits:

  • Paid family leave (>1 year of service)

  • Flexible working patterns

  • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals

  • Discounted rates for overnight stays for you, your family and friends

  • Refer and earn scheme - earn up to / 550

  • Cycle to work scheme- to support a healthy lifestyle and our planet

  • Education Support to help you foster new skills

  • Volunteer days: 2 paid volunteer days per year

  • Support for you and your family when you need it with our Employee Assistance Program (EAP)

  • An extra day off to celebrate your birthday

We would love you to have:

  • Previous experience working in a similar property is helpful but not a "must have" as full training will be provided

  • Prior experience using Opera is helpful but not a "must have" as full training will be provided

  • Excellent communication and interpersonal skills are required for this role.

What you can do for us:

  • Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group

  • Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

  • Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.

  • Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.

  • Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team

  • Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Join us and be part of the journey.

Location:
Liverpool
Job Type:
PartTime
Category:
Business

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