Job Purpose:

The Medical Receptionist is the first point of contact for patients and visitors, providing a welcoming and professional environment. This role ensures the smooth operation of the front desk by managing appointments, handling inquiries, and supporting clinical staff with administrative tasks.

Location: Blackley

Pay Rate: £12.51ph

Hours: 12:30pm - 6:30pm - Mondays, Wednesdays & Fridays

A Standard DBS Certificate is required for this role.

Key Responsibilities:

Patient Interaction: Greet patients and visitors in a friendly and professional manner. Answer phone calls, emails, and respond to inquiries promptly. Schedule, confirm, and manage patient appointments. Administrative Duties: Maintain accurate patient records and update information in the system. Process payments, issue receipts, and manage billing queries. Handle incoming and outgoing correspondence. Compliance & Confidentiality: Ensure patient confidentiality in line with GDPR and practice policies. Follow health and safety protocols within the reception area. Support to Clinical Team: Prepare and manage documentation for consultations. Assist with prescription requests and referrals as directed.

Skills & Qualifications:

Previous experience in a medical or healthcare setting (preferred). Excellent communication and interpersonal skills. Strong organisational and multitasking abilities. Proficiency in using practice management softw...