We are currently recruiting for a Guest Services Host to join our team in the Cambridge offices of a client in the financial services industry! The successful candidate will be the first point of contact for all queries. They will also work closely with the firms staff, as well as other service partners to provide the best possible level of customer service to all. Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests. They will also work closely with the regional facilities manager to assist with general administration, as well as handling catering requests for the meeting rooms and the service of food and drinks. Hours: 40 hours per week, between 8am5pm, Mon-Fri Salary: £28,840 Please note that this is a 9-month maternity leave cover contract. We are looking for a friendly candidate with a passion for service and attention to detail. They must be willing to go above and beyond to create exception experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks. The ideal candidate must have a proven track record in delivering outstanding customer service.

Whats in it for you? Holiday allowance and Enhanced annual leave. Pension. Life insurance. Recommend a Friend Bonus Scheme. Thank you voucher scheme. 24-hour private helpline for employees, providing counselling & information services. Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Award winning Training Academy that provides excellent training and development opportunities for our people. Eyecare scheme

Who is Portico? Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services. Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams. Why Portico? Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success. Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need. At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards. TPBN1_UKCT