Job summary

To manage and ensure high-standard reception operations at the London Fashion School, the role involves overseeing and organising various administrative and logistical tasks.

Key purpose of the role

• To ensure the timely opening and closing of the school, maintaining security by following procedures; monitoring logbook; regularly monitor the coming in and coming out of the School.
• To greet and welcome visitors, providing essential information and orientation, managing visitor sign-ins and sign-outs, and maintaining accurate visitor records.
• To oversee the attendance of students and teachers, recording student attendance occasionally using SINAPTO.
• To print safety and labelling signage for the Student and Academic Services Department during exams and for the Facility Team.
• To operate the switchboard, manage incoming calls, take detailed notes, and forward messages to appropriate offices.
• To provide general support including handling shipments, typing documents, and performing internal translations.
• To offer support to students by providing general information and assistance as needed.
• To handle mail and manage the shipment process for both national and international couriers.
• To organise national and international business travel for staff, including flights, hotels, and taxis, and manage diaries for directors and managers as required.
• To assist the Facilities Manager in coordinating meetings and events, managing facilities-related issues, and maintaining logs.
• To cover library duties as required, including opening and closing, managing software, lending books, and addressing student queries.
• To manage the storeroom, organise stationery orders, and liaise with suppliers to fulfil business needs.
• To keep delivery boxes organised on dedicated shelves in the storage room.
• To establish and maintain inventory systems for stationery, kitchen, and first aid supplies, regularly checking inventory levels and replenishing as needed.
• To log and securely store lost and found items.
• To support administrative tasks for the Student and Academic Services Department.

Skills and competencies

• Bachelors Degree (preferred)
• Excellent knowledge of the English language spoken and written
• Email and phone etiquette knowledge
• Good knowledge of the office package
• Good basic knowledge of Mac systems
• Team work skills
• Excellent interpersonal and communication skills
• Excellent customer service skills
• Ability to remain calm in every situation and communicate at every level
• Interest for education, fashion and design is an advantage

Compensation package

• 30 days annual leave + bank holiday + 6 days special leave (for hospital emergency of a relative)
• Lunch vouchers
• Private medical insurance after probation
• Employee Assistant Programme
• Unlimited LinkedIn Learning
• Basic pension scheme after 3 months