Receptionist

New Today

Be part of an exciting new hotel opening. We're launching a brand-new hotel in the heart of Canary Wharf in April 2026, featuring 279 rooms across 19 floors, with a restaurant, coffee shop, and rooftop bar. This is a great opportunity to join from the very beginning and help shape a successful opening. The Role We're looking for friendly, professional Receptionists to join our Front Office team. You'll be the first point of contact for guests, delivering a smooth and welcoming experience from arrival through to departure. Key Responsibilities Welcome guests at check-in and ensure a positive check-out experience Handle reservations and guest enquiries via phone, email, and in person Provide information about the hotel and local area Work closely with housekeeping, maintenance, and F&B teams Process payments and handle cash accurately Respond to guest feedback and resolve issues professionally What We're Looking For Previous hotel reception experience essential Experience working within a busy hotel environment PMS knowledge required; experience with MEWS desirable Strong communication and organisational skills Professional, reliable, and proactive approach Flexibility to work shifts, including weekends and bank holidays What to Expect Full team training prior to opening Opportunity to be part of a pre-opening team Supportive team environment with opportunities to develop If you're looking to be part of a new opening and enjoy delivering great guest service, we'd love to hear from you. Apply now.
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Location:
East London
Job Type:
FullTime

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