Hertfordshire Care Providers Association (HCPA) is a multi-award-winning company that is dedicated to providing excellent support and training to providers of care services in Hertfordshire. HCPA's CEO was awarded an OBE for their work leading the company and its activities. Care Professional Academy (CPA) was set up by HCPA to further expand on this quality service offering comprehensive rewards, support, and training to a national workforce of care professionals. The UK is currently in a care crisis with demand for quality care far outweighing the support available. The Good Care recruitment team has been built to tackle this in Hertfordshire and nationally. Most of us will come across care staff in our lives to support our loved ones or eventually ourselves so the Recruitment Specialist role is vital to the care sector and is an extremely rewarding and exciting service to be a part of. Why work for Us? * 37.5 hours a week, Monday to Friday, 9am to 5pm, based at our Welwyn Garden City home office with some hybrid working * Basic annual salary of £25,288 plus performance related pay * Care Professional Academy Rewards and Discounts * Pension / Sickness Scheme * Employee Assistance and Wellbeing Programme * 28 days annual leave, all the bank holidays plus your birthday off work * Team socials * Free parking * Friendly and supportive team What does the role of Recruitment Specialist involve? Based in Welwyn Garden City, working within a team of 3, you will facilitate the smooth running of the 'Herts Good Care Recruitment Service' which is a fully funded recruitment service we offer to Care Providers. Your focus will be directly recruiting people into care and support roles. Your day-to-day duties will include: 1. Screening candidates based on values and arranging interviews with care employers. 2. Following up consistently with care employers and candidates to achieve outcomes 3. Campaign – occasional in-person events, inspiring the public to consider a career in care. 4. Education – Providing day-to-day recruitment guidance to care employers. 5. Source job applicants via job fairs, jobcentres, educational settings, CV databases, and more. 6. Be a key recruitment contact on the Good Care phone lines, dealing with candidate and employer enquiries. 7. Obtaining and monitoring service feedback from both care employers and jobseekers. 8. Ensuring recruitment database is up to date and all communications are logged to maintain excellent customer service. 9. Any general tasks as requested which contribute to the smooth running of the service. Am I the right person for this Recruitment Specialist position? We are looking for individuals to work for us who are passionate about our company goals and values. We are looking for an enthusiastic person with excellent IT skills, who is also organised, has meticulous attention to detail and is process driven. You can hear a smile down the telephone line, so we need someone who has great customer service skills. We are also looking for you to: * Have experience working in a care setting * Have experience working in an admin/office position * Be proactive and work on own initiative * Be professional and have a confident telephone manner * Demonstrate the ability to provide excellent customer service * Be able to communicate with people of all levels – candidates, care managers, HR professionals and more * Be able to work to deadlines and meet KPIs * Be able to work as part of a team If you are interested in the Recruitment Specialist vacancy and feel you have the relevant experience, please apply now. We cannot support with sponsorship. We will be looking to fill this vacancy as soon as possible and will review your application within 3 working days. Note that while your contract will be with CPA, you will deliver recruitment support to care professionals across both services