Regional Facilities Manager\n\nLocation: London\nSalary: 45,000 - 50,000\nEmployment: FTC 12 months\n\nResponsibilities: \n\n● Lead operational matters, ensuring high standards for property cleaning, repair, and\npresentation.\n● Conduct regular, documented site inspections, uploading reports promptly.\n● Maintain property safety and security, arranging and supervising maintenance\nthrough service providers.\n● Regularly review operational processes for compliance and best practice.\n● Ensure all on-site equipment is serviceable and maintained per manufacturer\nrecommendations.\n● Implement car park management strategies to maximize customer parking.\n● Deliver all services within pre-agreed budgets, handling tenders and raising orders.\n● Assist with drafting service charge budgets.\n\n● Serve as the primary point of contact for issues raised by occupiers, customers, and\nthrough the helpline/website, resolving them quickly and efficiently.\n● Regularly visit and liaise with occupiers to build strong relationships and resolve\nservice issues.\n● Conduct inspections to ensure occupiers comply with repair, maintenance, and other\nmanagement regulations.\n● Report significant changes in occupational status, alterations, or unauthorized works\nto senior management\n\n● Develop close working relationships with all suppliers and service partners, ensuring\nthey understand required standards and our aspiration to create places.\n● Ensure all service partner site staff are trained to provide high-quality customer\nservice and understand their role in delivering the best possible customer experience.\n● Establish appropriate external relationships to represent the interests of the owner\nand occupiers in the wider community.\n\n● Implement and monitor each site's environmental strategy, including waste and\nenergy management, to meet environmental and sustainability targets.\n● Monitor and respond to issues affecting staff wellbeing.\n● Ensure any charities working on site are authorized, and all relevant paperwork and\nfundraising totals are logged on the landlord's system. \n\n● Implement the HSE policy, ensuring all on-site staff are aware of their responsibilities\nand duties.\n● Update the health & safety online reporting system, ensuring all certifications and\nidentified actions are completed within allocated timeframes.\n● Ensure a full set of risk assessments exists for each property, and permits are issued\nwhere required.\n● Help prepare and ensure readiness of business continuity plans.\n● Update site notice boards and ensure occupier contact details are current, along with\nup-to-date contact details for appropriate management.\n\n● Support on-site management in upholding the highest operational standards.\n● Offer expert advice on technical solutions for maintenance issues and service provision,\nassisting with implementation as needed.\n● Provide guidance to ensure properties remain safe and compliant.\n● Respond to site incidents or emergencies, reporting back promptly to relevant\npersonnel.\n● Stay current with industry knowledge and innovations by attending relevant CPD,\nconferences, and trade shows. You'll also recommend improvements to our properties\nthat enhance service or efficiency.\n\nAbout You\n\nEssential:\n● Proven experience delivering high-quality facilities management services in a\ncustomer-focused, complex, and demanding environment.\n● A strong technical background and practical experience in both hard and and soft\nservices.\n● Excellent communication skills, able to engage effectively with colleagues at all levels,\nexternal stakeholders, and contractors.\n● Solid knowledge of health and safety regulations and best practices for site\nmanagement.\n● IOSH qualified.\n● Flexible and adaptable to evolving business requirements.\n● Ability to deliver value and operate within set budgets.\n● Experience in multi-site facilities management.\n\nDesirable:\n● Experience working in retail or leisure.\n● BIFM qualification or equivalent.\n● NEBOSH certificate.\n\nRandstad CPE values and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business