Role: Regional Operations Manager

Salary: £65k plus benefits

Job Status: Full Time/ Permanent

Location: London

Vacancy Reference: VR/05408

Role Description:

Are you a commercially sharp, people-focused operations leader ready to take full ownership of a high-profile regional portfolio?

Our client, a respected national provider of security, cleaning and soft services is looking for a dynamic Regional Operations Manager to lead performance across multiple blue-chip client sites. This is a senior, high-impact role with real influence, real accountability, and real opportunity to grow.

Why This Role?

This is more than operational management, it’s about inspiring teams and setting new standards across your region. Elevating service standards across premium environments

• Building and inspiring high-performing management teams
• Protecting and improving contract margins
• Strengthening long-term client partnerships
• Driving retention and new business growth

You’ll have full operational and commercial ownership of your region, leading from the front while shaping strategy behind the scenes.

What You’ll Be Doing:

You’ll oversee a diverse portfolio of security, cleaning, and soft services contracts, ensuring exceptional delivery while maintaining strong financial control.

Expect to:

• Lead multi-site operational teams across high-profile environments
• Own regional P&L performance and drive margin improvement
• Strengthen compliance, quality assurance and H&S standards
• Build strong, credible relationships with blue-chip stakeholders
• Support tenders and growth initiatives with operational expertise
• Recruit, develop and mentor senior managers within your region

This is a visible leadership role where your commercial judgement and operational expertise will directly impact profitability and client retention.

What They're Looking For:

Keen to speak with experienced regional operators who bring:

• A proven track record in multi-site security and cleaning operations
• Experience managing high-profile or blue-chip clients
• Strong financial management and commercial awareness
• Confident leadership across large, dispersed teams
• Solid understanding of employment law and H&S legislation
• The credibility to influence at senior client level
• Eligibility to undergo BS7858 security vetting

Additional qualifications such as NEBOSH, IOSH, BICS membership or an SIA licence are advantageous.