Registered Manager

Location: Middleborough, TS1

Pay: £32k per year (increasing to £35k with additional responsibilities as area grows) plus 10% bonus structure on KPI

Full time; 40hrs a week

We have a fantastic opportunity for a Registered Manager to join Milewood on the journey of setting up a new service in Middlesborough, which will have 3 independent supported living flats and 2 ensuite bedrooms with the house.

This isnt just a job; this is making a difference in peoples lives every day.

At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones.

As an established provider of forward-thinking living services for adults with disabilities in England, we have over 49 homes throughout the UK, many are traditional buildings and they are all located in suburban areas, close to community services.

Our approach focuses on seeing care from the residents perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.

Role Responsibilities

Reporting to the Regional Operations Manager, the Registered Manager will be responsible for the overall leadership, performance and quality of the service. Key responsibilities include:

Providing strong, person-centred leadership to the staff team

Ensuring high-quality care delivery in line with CQC standards

Completing audits, supervision and appraisals

Managing HR processes including recruitment, absence management and rota generation

Ensuring compliance with MCA and DoLS

Driving continuous improvement and best practice

Maintaining excellent communication with residents, families, staff, and stakeholders

Delivering positive outcomes against agreed KPIs

About You

The ideal candidate will:

Hold, or be working towards, aLevel 5 NVQ in Leadership and Management

Be an experienced Registered Manager (preferred)

Have substantial management experience within residential or nursing services

Be a car driver

Have confidence and experience in MCA/DoLS compliance

Be highly organised, proactive and committed to person-centred care

Plus a comprehensive benefits package:

Competitive annual leave (increasing with service)

Lifestyle savings on shopping, utilities and local retailers

Pension scheme

Employee Assistance Programme (24/7 access)

24/7 GP service and face-to-face counselling

Discounted Health Cash Plan

Mental health support via Able Futures

Wellbeing tools and self-help resources

Employee referral scheme

Extensive induction & training programme (includes Care Certificate support)

Funded qualifications & apprenticeships for clear career progression

Financial wellbeing support through NEFirst Credit Union

Paid DBS

Casual dress, company events & more

Why Milewood?

At Milewood, our values guide every decision we make. We champion warmth, respect, accountability, trust, honesty, and enterprise. xbpsjku Were looking for someone who not only leads with confidence and clarity, but who believes in the potential of peopleand brings consistency, compassion, and calm when it matters most.

If you're a leader committed to quality care and meaningful outcomes, wed love to hear from you.

Our Values:

Warmth and Friendship Excellent interaction between staff and service users

Optimism and Future Work towards a future of improvement and enrichment

Honesty Open and honest with each other and ourselves

Enterprise Freedom to initiate new ideas from everybody at every level

Accountability Take ownership and never make excuses

Respect Based on mutual respect between individuals

Trust Essential foundation of any relationship