Remedials Service Co-ordinator
5 Days Old
Location: Woodgate Valley, Birmingham
Job Purpose
The role involves liaison between clients and field engineers, processing service reports, and generating remedial quotations.
What you will be doing
* Process and review engineer reports using Corrigo work management system
* Interpret technical reports to identify defects, faults, and compliance issues
* Diagnose problems from engineer feedback and determine appropriate remedial actions
* Raise remedial works cost estimation and quotations
* Prepare risk assessments and method statements (RAMS) for fire protection works as required
* Maintain accurate documentation and records for audit and compliance purposes
* Address client queries and concerns professionally and promptly
* Build and maintain strong working relationships with internal engineers, service team and clients.
What we’ll need from you
* Demonstrable experience working with fire sprinkler systems and fire pumps (highly desirable) or the engineering/FM industry.
* Understanding of fire protection system maintenance requirements and standards (highly desirable).
* Knowledge of health and safety requirements related to fire protection systems (highly desirable).
* Excellent computer literacy, including proficiency with work management systems (Corrigo experience advantageous)
* Strong written and verbal communication skills for client and engineer liaison (...
- Location:
- Bartley Green
- Job Type:
- FullTime
- Category:
- Customer Service & Support