Renewals Specialist

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Job Introduction
We are seeking a Renewals Specialist to join our Mercedes Benz division at Mercedes Benz of Lincoln Dealership.
Your working hours will be 08:30 18:00, Monday to Friday, with a 1-in-3 weekend rota. Time off in lieu will ensure your hours average 41.33 per week. Weekend rota shifts can be completed remotely.
We offer an excellent basic salary with OTE up to £34,000 plus benefits.
We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.
Role and Responsibilities
Actively generate renewals leads and coordinate appointment bookings across the Mercedes Benz Group to drive vehicle sales using available systems and databases.
Engage with customers through our live chat platform to manage incoming enquiries.
Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
Contribute to increasing the Dealerships retention rates and achieving set targets.
Liaise directly with our client database, maintaining a high standard of professionalism.
Exceed internal and external customer expectations in line with company best practices.
Perform any other reasonable duties as directed by your manager.
About You
Previous experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided.
Excellent communication skills and strong administrative abilities.
High attention to detail, ensuring all paperwork is completed accurately and securely.
Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers.
Experience within the automotive or car dealership sector is preferred but not essential.
What we offer
25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There is a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

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Location:
Boultham
Salary:
£30,000
Job Type:
FullTime
Category:
Consulting

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