Rental Customer Advisor

New Today

We're looking for an organised and enthusiastic Rental Customer Advisor for our Seafield Car & Van Rental branch in Edinburgh.

We offer:
33 days' annual leave
Flexible leave
Generous employee discounts
Private healthcare
Workplace pension
Extensive training
Enhanced maternity and paternity leave
...and much more

Hours

Full time: 45 hours per week, 5 days out of 7 and alternate weekends

About the role

As part of a busy Arnold Clark Car & Van Rental team, you'll work with management and other staff members to deliver the excellent service levels our customers expect from us.

The right person for this varied role will be flexible, organised and committed to providing a high standard of customer service at all times.

Day-to-day duties
Delivering a consistently excellent level of customer care, both face to face and on the telephone
Using your brilliant communication and organisational skills to ensure all tasks are completed effectively and efficiently
Handling customer complaints and queries
Monitoring and controlling expenditure
Running daily reports and ensuring they're acted on
Helping to promote the branch and a positive customer experience
Occasionally covering at other bran...
Apply
Location:
Dalkeith
Salary:
£12.6 per hour plus benefits
Job Type:
FullTime
Category:
Customer Service & Support

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