REPAIRS CO-ORDINATOR (UP TO 9 MONTH FTC)

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REPAIRS CO-ORDINATOR (UP TO 9 MONTH FTC)
HULL, HYBRID
£28,943 PRO RATA

We have a great opportunity for an accomplished Repairs Co-Ordinator to join our clients welcoming team. As a Repairs Co-Ordinator, you will be supporting the completion of repairs within a specific work stream.

BENEFITS

Not only does this role offer a competitive salary, but it also a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, tax efficient benefits and generous annual leave.

RESPONSIBILITIES

As a Repairs Co-Ordinator your key duties will include:

* Handle a range of customer calls professionally and efficiently, ensuring compliance with processes, while meeting the needs of vulnerable customers

* Ensure accurate information is collected and coordinated to meet the required SLAs for repairs.

* Deal with complaints positively, identifying any shortfalls in service delivery.

* Maintaining relationships with internal and external stakeholders such as managers and trade colleagues

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Repairs Co-Ordinator, you must have:

* Proven experience within an administrative, scheduling or customer service role within property services/ repairs

* Strong experience of producing reports/ KPI data for managers

* Excellent communication skills, over the phone and via email

* Strong organisational skills.

* Proficient user of Microsoft packages including as Word, Excel, Outlook and Teams

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected
Apply
Location:
Hull
Salary:
£28,943 /annum
Job Type:
FullTime
Category:
Customer Services

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