Repairs Service Manager

Full-time | Permanent

London

Repairs Service Manager job in London – immediate start managing responsive repairs with a leading housing provider and make a real difference.

The Role

Skilled Careers are working with a well-established housing organisation to recruit a Service Manager in London. This is a fantastic opportunity to lead a high-performing responsive repairs team, delivering essential maintenance services that directly impact residents’ lives and homes.

Key Responsibilities

Leading a responsive repairs team as Service Manager across West London, ensuring high-quality, first-time fix delivery in residents’ homes

Managing operatives’ productivity, performance, and quality through inspections and field-based support across the London region

Overseeing contractor performance and compliance as a Service Manager, ensuring works are delivered to standard across London

Driving customer satisfaction by resolving complaints efficiently and maintaining excellent service delivery standards in London

Ensuring health & safety compliance and best practice across all repairs and maintenance activities as Service Manager in London

Requirements

Trade qualified (NVQ Level 3 or equivalent) with strong experience as a Service Manager or Supervisor within London repairs & maintenance

Proven background delivering responsive repairs services within social housing as a ...