A leading financial services firm is looking for a Research Lead focused on user-centered design in digital banking. The role involves conducting user research and usability testing, creating intuitive interfaces, and collaborating with cross-functional teams. Candidates should have experience with qualitative and quantitative methods and a strong capacity for leadership and mentorship. This position is based in London and offers an opportunity to influence product design while advancing the firm’s customer-centric initiatives. #J-18808-Ljbffr