Resettlement Officer

New Today

Pay & Contract
£32,597.00 to £36,363.00 Salary
Contract Type: Temporary - Fixed Term/Full Time

Closing date: Sunday 26 April 2026
Interview date: Wednesday 6 May 2026
Contract type: Fixed Term - 18 months
To apply, please click the ‘Apply' button above or send your CV and Covering Letter outlining how you meet the requirements of the role to .
Are you passionate about making a real difference to the lives of vulnerable people? Do you thrive in a fast paced, reactive environment where no two days are the same?
Winchester City Council is seeking a dynamic, motivated and proactive Resettlement Officer to join our Strategic Housing Resettlement Team.
About the Role
As a Resettlement Officer, you will play a vital role in supporting some of the district's most vulnerable residents, those with complex needs who are at high risk of homelessness, rough sleeping or tenancy breakdown.
The right applicant will:
Empower individuals to sustain accommodation when moving on from homelessness or crisis situations
Deliver personalised support plans that enable residents to maintain safe and stable housing
Work creatively and assertively to prevent homelessness
Build trusted relationships and work collaboratively with clients, colleagues, partner agencies, support providers and landlords
Be confident in lone working on your own initiative, as well as being part of a wider team
Respond quickly and effectively to urgent situations, ensuring individuals get the help they need
Advocate for clients to remove barriers that impact their ability to thrive in secure accommodation
This is a role where your actions have visible impact, helping people rebuild their lives and achieve long term stability
We're looking for someone who is:
Reactive and dynamic - able to think on your feet and adapt to emerging challenges
Motivated and resilient - committed to supporting clients with complex needs, even when the work is demanding
Empathetic and confident - able to adopt a person-centred, non judgemental approach when working with individuals with diverse needs and backgrounds
Solution focused - skilled at problem solving, negotiating and navigating multi agency environments
Organised and proactive - able to manage time effectively, prioritise workload and adapt to changing demands
Digitally confident - able to navigate case management systems and record information accurately, including effective use of Excel, Microsoft Teams and Outlook
Experience in housing, homelessness prevention, safeguarding or support work is beneficial, but we welcome applications from individuals with transferable skills and the right mindset
Vetting Requirements:
This post is subject to a DBS check.
A full clean driving licence and access to your own vehicle is required for this role.
If you're looking for an exciting opportunity, then this is the role for you. In return, we offer an excellent package of benefits including:
Employer paid health cash plan
Salary sacrifice scheme for cars and bikes
26 days annual leave per year rising to 33 days - dependent on length of service
13 days additional flexi leave per year (subject to operational requirements)
Option to buy up to 5 days additional annual leave
Free parking (during work hours) at any Winchester Park and Ride
Membership to the Local Government Pension Scheme
Discounts at a range of major high street brands and the two leisure centres in the district
Season Ticket loans
Excellent working environment
Support for continuous professional development
Please view the job description and person specification attached for more details about the role.
If you would like to discuss the role further, please contact the Senior Resettlement Officer, Jennifer Goodson on 01962 848 401 or via email at .

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Location:
Winchester
Salary:
£35,000
Job Type:
FullTime
Category:
Social Care

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