Resident Liaison Officer

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Resident Liaison Officer - Social Housing Planned Works
Based in Halifax and surrounding areas
Full time, permanent
£28-35k + package
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Halifax/surrounding areas.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.

Key Responsibilities include:
Working on planned maintenance projects
Decent Homes programme experience
Full clean driving licence with own vehicle
Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes and advising them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that the tenant may have
Contacting neighbourhood housing assoc...
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Location:
Halifax
Salary:
£35,000
Job Type:
FullTime
Category:
Care & Social Services

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