Resident Liaison Officer

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Resident Liaison Officer (Internal Planned Maintenance)
Salary: Up to £33K + car allowance
Location: Guildford
Job Type: Permanent
Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their internal & external planned maintenance team in the properties Guildford area. This role focuses on internal projects and involves working in occupied properties and offices.
Key Responsibilities:
Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.
Condition Surveys: Conduct surveys to assess property conditions prior to and post-work.
Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.
Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines.
Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved.
Key Skills & Experience:
Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects.
Excellent&...
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Location:
Guildford
Salary:
£32,000 - £34,000 /annum package
Job Type:
FullTime
Category:
Care & Social Services

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