Description About the Role

We are looking for a passionate General Manager to join our Skegness Team. This is a fantastic opportunity for someone with the experience and drive to successfully run a large scale, guest focused operation. Reporting to the Resort Director, you will work with Senior Leaders from across the resort to promote the highest operational standards which exceed guest expectations and drive great NPS scores and rebooks. You will have direct responsibility for Senior Managers and their teams across our Retail Bars, Retail Shops, Quick Services Restaurants,, Restaurants, Buffets. With this, you will be a role model for our culture, ensuring that team across the resort live our values and are engaged with our business objectives through effective objective setting, coaching, 121s and PDPs.

Working with your team, you will have a continuous focus on our objectives, creating robust action plans on how we continue to work towards our EBITDA targets, improve NPS, reduce problem scores, improve retention and reduce labour turn over and how we remain effective in our payroll budgets.

You should always have an eye for continuous improvement, ensuring that we are always doing whatever we can to improve our operation and the experience we can offer to our guests. About You We are looking for an individua...