At Comptoir Group, generous hospitality sits at the heart of everything we do. Open seven days a week and serving over a million guests each month, we bring people together through vibrant Middle Eastern food, warm service and memorable experiences. Everyone is welcome at Comptoir whether dining in our restaurants or enjoying our food wherever they are. The Role This brand new role for the business, will play a pivotal part in shaping how guests experience Comptoir beyond our restaurants. Balancing growth with operational excellence, youll ensure our off-premise business scales sustainably while protecting the guest experience. This is a commercially driven role with ownership of all off-premise revenue channels across Comptoir Group, including third-party delivery, click & collect, direct ordering and catering. Youll be our hands on in-house delivery expert, known for driving performance and profitability while working closely with Operations, Marketing, Finance, Tech and Supply Chain. This is a full time role based in our Support Office (London) and will require regular site visits to all our restaurants nationwide.

What Youll Be Doing Own and grow all off-premise revenue channels, including third-party delivery, click & collect, direct ordering and catering Lead commercial strategy and Joint Business Plans with delivery partners (Deliveroo, Uber Eats, Just Eat) Drive profitable growth through menu optimisation, pricing, promotions and AOV initiatives Build and scale a strong catering and group-ordering proposition Improve performance on owned digital channels and optimise the channel mix Lead delivery technology optimisation, ensuring seamless integration and reporting Work closely with Operations and cross-functional teams to deliver a great, scalable guest experience

What Success Looks Like Strong visibility, rankings and performance across delivery platforms An optimised delivery experience in all restaurants for all employees and stakeholders A profitable, balanced and growing off-premise revenue mix Catering established as a meaningful and scalable revenue stream Improved delivery margins through smart strategy and efficient spend Clear, data-led decision making embedded across team

What Were Looking For Proven experience in commercial, partnerships or off-premise delivery roles Hands - on management of (or experience working in) third - party delivery platforms (Deliveroo, Uber Eats, Just Eat) Strong commercial and analytical skills, with experience in forecasting and ROI analysis Track record of managing Joint Business Plans and national promotional calendars Experience with Deliverect or similar order management platforms

Youll Be Highly commercial, with strong negotiation and relationship-building skills Data - driven, curious and confident turning insight into action A clear, engaging communicator who enjoys working cross - functionally Operationally empathetic, detail-focused and solutions-oriented

We welcome applicants from all backgrounds, and will make reasonable adjustments in the process and on the job. If youd like to discuss adjustments, please contact us. TPBN1_UKCT