We are looking for kind and driven professionals who bring leadership, energy, attention to detail and genuine warmth to the floor professionals who take pride in every guest experience and every team interaction. What youll do: Lead the floor with confidence, ensuring exceptional, attentive and personalised service at all times Drive the guest experience, setting the tone and standards for the entire team Be the key connection between FOH and BOH, ensuring seamless communication and flow of service Handle guest enquiries, feedback and challenges with professionalism, empathy and grace Support, coach and develop team members, helping them grow and perform at their best Work closely with senior management, acting as a right hand on the floor Maintain high standards of cleanliness, organisation and presentation across all areas Take ownership of the service, ensuring consistency and excellence in line with company standards Who you are: A natural leader with the ability to inspire, develop and grow others Patient, composed and confident when dealing with both guests and team members Versatile, hands-on and present on the floor at all times Service-driven, with a true passion for hospitality and guest experience Detail-oriented and highly organised Positive, proactive and a strong team player Someone who thrives in a fast-paced, high-standard environment and is keen to grow What we offer: Cycle to work scheme £10 taxi contribution for late finishes Increased holiday allowance (up to +3 days with service) Your birthday off (after 1 year of service) Biannual staff socials £150 dining voucher after 6 months Daily team meals Paid breaks (up to 1 hour) Mystery Diner bonus £50 per team member on a 100% score 50% off food & beverage (managers discretion) Paid food & beverage training Uniform provided (dry laundry)

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