Restaurant Manager

Ekstedt at The Yard – Great Scotland Yard Hotel - The Unbound Collection by Hyatt

About Great Scotland Yard Hotel

Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster.

The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating o

open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.

Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.

Duties and responsibilities related to the Restaurant Manager role

As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Executive Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards.

This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness.

·Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning

·Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion

·Partner closely with the Head Sommelier to jointly lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor

·Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow

·Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue

·Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling

·Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations

·Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies

About You

You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level.

You bring:

• Proven experience leading front-of-house operations within a high-end restaurant environment

• A strong understanding of refined service standards, guest engagement, and personalized hospitality

• Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey

• The ability to inspire, develop, and retain high-performing teams through coaching and example

• Commercial awareness, with experience managing rotas, service flow, and revenue performance

• Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers

• A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion

Benefits of the Restaurant Manager role include: 

·12 complimentary nights a year across Hyatt Hotels worldwide 

·Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! 

·Free meals on duty in our colleague restaurant

·Uniform provided and laundered complimentary

·Headspace membership and access to our Employee Assistance Programme 

·50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels 

·Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide 

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!